Early Access Bug Reports - POE 2 Complete PC Freeze while loading screen - Forum

" DeKoedoetBoe#7312 wrote: I played since day 1 without issues on an older processor. i7 6700k with 4070 graka on win10. I made an upgrade previous week to a 7700x amd processor and new mobo + windows 11. And since then i also have these total locks that where i have to use the power button. Only with POE2. I played a lot of other games without these issues after the upgrade. (stalker 2, ashes of creation, FF remake, Once human, Marvel rivals etc...) Sorry to hear that DeKoedoetBoe, I'm in a similar boat pre upgrade. Could you tell us if you have tried lowering max CPU power usage to 80% and also if the lockups coincide with high temperature values and high CPU usage. Also what work arounds have you tried so far? And do you think this issue is Windows 11 specific, if so why? Last edited by Trionite#0883 on Jan 13, 2025, 10:59:14 AM	Posted by Trionite#0883 on Jan 13, 2025, 10:50:38 AM Quote this Post
" maybe24#9280 wrote: " drx#8804 wrote: we did got a new/another response on this issue yesterday.. check Staff posts on this thread This post is about nothing, "we know about the problem and will try to solve it", yeah after 3700 messages in the thread. Thanks to the developers for taking the time to write two general phrases. I feel your pain.. i was here for almost a month also waiting for any response, any fix.. any word.. I get that only their word/response on this will not fix, but still u said about not having a response in one month.. hey, at least we got one ^^ Before that i swear i was feeling forgot, unseen, unheard of. It's just nice to know they are looking into this still, and i think the more this thread grows, the more they should worry and try to fix asap.	Posted by drx#8804 on Jan 13, 2025, 10:51:58 AM Quote this Post
For those who are hard reseting, try PoE uncrasher, again, it's the only temporary fix that works. If this isnt event work for you, this is not your problem, you have a different bug or hardware issue.	Posted by MiguelFg#3451 on Jan 13, 2025, 10:57:28 AM Quote this Post
I mean, there's no reason for them to say "we are looking into this", and after that just ignore the issue and do work on other things.. I don't think that's what is happening. They are probably investigating and trying to disgnose where the crash is coming from.. And sadly having no progress in this month, sadly.. This can take time, or not.. we never know how easy or hard is.. Especially if it's such one, happening on different Pc's configurations, different O.s. etc.. Last edited by drx#8804 on Jan 13, 2025, 10:58:28 AM	Posted by drx#8804 on Jan 13, 2025, 10:57:44 AM Quote this Post
" kazelone#7933 wrote: " Dubzaa#5783 wrote: “Only happens on NVIDIA cards” not true. “Crashes to desktop” not true. “Hard to reproduce” huh?????? I understand it’s difficult to fix things but those answers are not reassuring. Because you're not talking about the same issue. You know that a variety of things can cause a game to crash right? And as I said before, the specific issue of this thread here, which relate to a system-wide freeze/crash rather than game crashing and going back to desktop, is NOT on their end. IF you have a freaking whole-system freeze/crash, diagnose your system to find the actual cause of the issue; the game is not the CAUSE of your system instability, simply a symptom. As mentioned by several people. You are clueless and do not know what you're talking about. Read the thread.	Posted by dirtybeatfreak#7612 on Jan 13, 2025, 12:01:14 PM Quote this Post
so brand new pc, 9800x3d and 7800xt, cant even start the game, it crashes even before it shows those gears animation i tried unninstalling W11 update KBsomethingorother, changing to vulkan,cap fps etc. any suggestion i found on the internet...weird thing is once the game stops responding, task manager also freezes so i cant even close the game and have to restart...goes without saying that the game at least starts on integrated graphics,but its unplayable of course funny enough i played on 1660 old laptop, made it to lvl 95 without a crash so this is quite dissapointing some of my IGNs: EKDDtemplar/DualTotemSparkfotm/jesusbestjewever/EverhardDick/SilSol/SilSol_eight/SilSol_seven/ SilSol_ten/FiretemplarwithAA/JesusFacebreaker/SilSol_three/SilSol_two/grumpycatbestgodever	Posted by Dashtun#5272 on Jan 13, 2025, 12:24:23 PM Quote this Post
I have been using poeuncrasher successfully for a couple of weeks now but loaded the game just now WITH poeuncrasher as admin and it completely froze my PC still, so sad but it's not worth risking my PC to play anymore until an official fix is posted. Can't even get through the first initial loading screen, it's ridiculous. Please GGG, fix this shit. 9800X3D 4080 Super EDIT: tried again with poeuncrasher just to test, can't even get through first load screen, game is cooked. Last edited by Dubzaa#5783 on Jan 13, 2025, 1:08:27 PM	Posted by Dubzaa#5783 on Jan 13, 2025, 12:48:55 PM Quote this Post
Unfortunately the latest patch didn't solve the crash for me. Additionally just got crash while switch character during character selection, not even loading zone posting spec again: MB: MSI PRO B650-S Wifi CPU: Ryzen 7 7800X3D GPU: Gigabyte GeForce RTX 4070 12 GB RAM: Kingston FURY Beast 64 GB (2 x 32 GB) DDR5-6000 CL30 Memory OS : Windows 11 Home 24H2	Posted by NoName_Snowman#6467 on Jan 13, 2025, 1:31:07 PM Quote this Post
I know that some people are experiencing the issue on older versions of Windows and Linux. But I'm also convinced that the issue would be solved for 98% of the people in this thread if you at least TRIED downgrading to 23H2. Most of the time when I see someone post their specs it's always 24H2, like the guy above me. Again, I'm aware that this issue happens to different versions, but it's so damn simple to downgrade and it will solve the problem for almost everyone. At this point, anyone in the thread who is complaining AND is on 24H2 is just downright trolling	Posted by Grayer#1680 on Jan 13, 2025, 1:43:11 PM Quote this Post
" drx#8804 wrote: I tried to "health care" my whole pc this weekend, i think i found a solution at least for me: - I did update from Win10 22h2 To Win11 24h4 (no way to update to a prior version like 24H3, only a clean install can get that older version i think) - Updated my BIOS - It seems for some reason i didn't have XMP enabled on my BIOS.. This meaning my RAM modules was working on a speed below the stock speed.. I did enable a profile(auto) making my modules run at their stock speed now (3200mhz) - I did change slots for both ram modules - I updated my nvidia driver to the lastest Game Ready version (Ver 566.36) - Installed all the other updates like Microsoft redistributable, Net Framework etc.. After all that i was able to run the game for a few hours without a single crash. *Without Poeuncrasher and with Multithreading enabled..* Pluss all the settings on a "quality" preset, without having to use Direcxt 11 or other stuff to cap the performance, it's running full and clean :') Not sure if anyone where in the same position as me, but that's something some of you can try.. Maybe it's not any of the above that fix, it may have nothing to do with the problem and it just worked as a placebo for me, i didn't treid too long to confirm if there's really no crash anymore, but i was able to play for some hours at least..(i wasn't even able to pass the login screen like many other players) So i thought would be helpful to give my feedback here. i'll keep testing tho Ryzen 5600X Geforce GTX1660 SUPER 16GB ram SSD nvme Samsumg 970 EVO PLUS Win11 24h4 Nevermind.. One day after: same setup as above, crashing on the load screen again.. can't even reach options to change settings.	Posted by drx#8804 on Jan 13, 2025, 1:44:20 PM Quote this Post