Support Email Response Delays

can u verify my acc becaouse i cant do that, dont have acces to my old email
Almost a month later and I just want my MTX I’ve paid for.
I sent my first email to support on the 29th of November 2024, about changing my account email. It's the 6th of January 2025 and i am still waiting for support to do a simple email change on my account. I am still unable to play EA Poe2 until they change my account email.
For me it's nearly a month now without responds to my acc mail...
Its now 31 Days im also going to file a complaint with consumer rights groups.


This is an absolute joke.
Got my refund. They own an apology to all those who are/have suffered.
Apology or compensation, waiting a month and missing out on the holiday play time is crazy.
This is fucked up.
Can we expect a response from the support team anytime soon now that they announced that they are back from holidays?
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Marzhall#3492 wrote:
Can we expect a response from the support team anytime soon now that they announced that they are back from holidays?


Where did they say this?

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